Utmost Professional

Mr & Mrs Michael , 10 Dec 2015

Dear Mr Horsman

As former long-term tenants of Urban WA Real Estate, we write to express our appreciation for the outstanding service provided by our property manager, Ms Jo Johnston.

We were pleased to have had Ms Johnston as our property manager as she upholds the utmost professionalism in all she does. Unfortunately, we had an unpleasant experience with our previous property manager but Jo gave us peace of mind in contrast.

Ms Johnson has always been efficient in handling all matters we approach her with, particularly with our recent termination of residential tenancy agreement – the process involved in breaking lease can be stressful and complex. At all times, Ms Johnston remained cool headed, responsible and reassuring in her responses which we value.

We believe Ms Johnston is an asset to Urban WA Real Estate and cannot thank her enough for the hard work and commitment whilst our property manager.

Yours Sincerely 

Mr & Mrs Michael