Testimonials

Sincerest Thanks

Amanda (Tenant)

I would just like to extend my sincerest thanks to one of your lovely Property Managers, Jo Johnston. Jo has been an absolute pleasure to meet and always attended to any matter I had that may have arisen...

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Impressed with the Quality

Debbie (Owner)

Hi Jon,  I had my final inspection for <address> this morning and I just want to say a massive THANK YOU to yourself, Garry, Mark and all on the Urban Building team. Myself and my...

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A Pleasure

Renae & Dean (Owners)

We have had many property managers over our time and it has been refreshing to have a constant and friendly person in this position. We want to thank you personally for your help with our property...

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BIG Thanks

Anton (Owner)

To The team at Urban Real Estate On behalf of Nicole and Myself we wanted to say a big thank you for all your hard work and professionalism regarding the purchase and build of our property at 3 Piara...

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BIG Thanks

Anton (Owner)

To The team at Urban Real Estate On behalf of Nicole and Myself we wanted to say a big thank you for all your hard work and professionalism regarding the purchase and build of our property at 3...

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BIG Thanks

Anton (Owner)

To The team at Urban Real Estate On behalf of Nicole and Myself we wanted to say a big thank you for all your hard work and professionalism regarding the purchase and build of our property at 3...

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Professional Manner

Shelley (Owner)

It has a been a pleasure for Mike and I to have had you as a Property Manager.  You have a very friendly yet professional manner which we have both appreciated and admired.

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Fabulous Agent

Lynda (Owner)

Thanks very much for this. Great news that we have a new tenant. That all sounds great. Your a fabulous agent. We very much appreciate it.  Many thanks.  

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Professional and Reliable

Greg & Diana (Owner)

Thank you for all your work and assistance in managing my property. You are very professional and reliable .

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Friendly Assistance

Valerie

Hi Tracey...just wanted to thank you very much for your very friendly assistance in selling my home in Hamersley in quick time so that I could move onto building a home for my retirement.Your bright...

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Professional & Helpful Conduct

MD (Tenant)

Hi Rachel Firstly, I would like to take this opportunity to extend our appreciation for your professional, helpful conduct.  It was a pleasure dealing with you.  At some point in the future...

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A Credit to Urban WA

Jim (Tenant)

Hi Jo, Hope you are well .I would just like to say thank you for your patience and understanding and say you are a credit to Urban WA, once again a big thank you and to Urban.  

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Happy Tenants

Tamara (Tenant)

Thank you for all your help over the last couple of years! It's been a pleasure having you as our property manager.

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Property Management Made Easy

Dave (Property Owner)

Just wanted to say thank you for all your help over the last couple of years.  You made dealing with my property very easy and was a pleasure working with you.

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Best Property Manager We've Dealt With

P. Rajan (tenant)

Good day, Just wanted to share my feedback for property manager Stacey Smith. Overall she has so far been the best property manager we have dealt with. Please pass our best regards and wishes to...

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Excellent Services

Rashid (Property Owner)

Just wanted to take the time today to thank you and your team for the excellent property management services that you provide. Choosing management through Urban has made the whole process of managing...

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So Efficient!

Rick (Property Owner)

I like working with you so much better than all 4 previous Property Managers, so much more efficient!

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Exception to the Norm

Adam (Vacated Tenant)

Have to say say thank you for the time I've had at that house and the fact that anything I have asked of you and others looking after the place has been excellent, please could you also pass on my...

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Very Professional and Helpful

Geraldine and Marcus (Property Owners)

We would like to express our appreciation for the fantastic service that we are getting from Gillian McKechnie and her team at Urban Real Estate. Urban Real Estate have been outstanding in keeping...

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Highly Recommended

Natasha (Property Owner)

I highly recommend to anyone that is looking to rent a property to use Urban Real Estate. We moved to Perth from Adelaide 4 years ago and after looking at 20+ houses on display from several different Real...

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Professional and Helpful

Eben (Property Owner)

Our experience with Urban has been fantastic from day 1.  We are extremely happy with the service provided by Urban and specifically the management services from Gillian. Gillian is always friendly, professional...

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Professional Service

Margaret (Property Owner)

I am very happy with the service that Gillian and the team at Urban realty have provided during past 18 months, managing my rental properties.  A professional service who take prompt action...

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Fantastic Property Manager

Shirley (Property Owner)

I have a property in Ridgewood which has been managed by Urban WA for the past 3 years.  In this time  I have received professional, reliable, trustworthy and prompt service from Urban WA ....

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Excellent Job!

Patrick (Property Owner)

Lauren is doing an excellent job and I'm getting good feedback/status updates when required. Very happy with the service so far.

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Excellent Service

Selamat

Hey Robyn, what can I say. Got no complaints so far so good, great team, excellent service and please keep up the good work. Huge thanks to past and present property managers (Kerrie Cauchi &...

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Excellent Service

Lynda & Freddy (Property Owners)

Just wanted to thank you for your professional organisation of our rental property.  This was our first investment property and you have made the journey so much easier for us with your excellent...

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Best Property Manager

Peter & Judy )Property Owners)

We are very happy with the way our property has been managed. From the first meeting with Peter Barwick through to our current property manager Denise Shaw. Judy and I have been extremely happy with...

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High Level of Service

Debie (Property Owner)

Our two properties are managed by DEBRA and we are really happy with her high level of service; nothing is too much trouble, she replies to our phone calls and emails promptly, is knowledgeable in her...

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Provider of Quality Tenants

Mike (Property Owner)

Hi Robyn, Thank you for the work you and your staff have done over the years.  You have always acted promptly and professionally and have always provided quality tenants to rent the property to. I...

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Highest Standard

Peter (Property Owner)

We have always found your work ethic to be of the highest standard and you have always assisted us promptly with great professionalism which we have always appreciated and will continue to do so.

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Very Happy

Glen & Sharon (Property Owners)

We are very happy with how our rental properties are being managed at the moment.

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Great Team

Dr Foo (Property Owner)

Stacey Smith and the UrbanWA team have been great with looking after all my needs. They were prompt in replying to my questions. Stacey, in particular, gave honest advice and management so that...

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Great Job!

Nelly (Property Owner)

Everything is fine with your services. Jo Johnson is doing a great job.

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Very Responsive

Natalie (Property Owner)

Hi Robyn, I am very happy with the way Stacey is handling our properties. Stacey is always very responsive to my emails and always happy and polite in emails and phone conversations . Please don't...

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Very Happy With Service

John (Property Owner)

Hi Robyn, I am very happy with the service provided by Urban and ultimately you. You are thorough and communicate well as the liaison between the tenant and I. I am hoping our relationship and your...

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Perfect Tenant Selection

D. Leuder (Property Owner)

The current tenants are perfectly selected. I had 3 agents saying the same thing.  The change over with the last tenants was handled very professionally by Denise.  I have no concerns.

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Nice Job

Helen (Property Owner)

Erin is doing a nice job of managing our property and I recently had the opportunity to meet her when I went to Perth. She is keeping me updated regularly so I have no complaints with her at all.

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Delighted With Service

Mick (Property Owner)

Hi Robyn, This is your UK client ! Delighted with your service; infinitely better than ******, who should be in jail ! I have recommended you to others in the past.

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Professional Property Management

Mike (Multiple Property Owner)

Just a note to thank Stacey Smith and Lauren Leech for their professional property management on both of my investments. They have catered for all maintenance issues and resolved all tenant matters...

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Professional Property Management

Mike (Multiple Property Owner)

Just a note to thank Stacey Smith and Lauren Leech for their professional property management on both of my investments. They have catered for all maintenance issues and resolved all tenant matters...

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No Need to go Anywhere Else

Bruce (Property Owner)

I have Steph looking after my property and i have no need to go anywhere else. It's the people that work in the agencies that make them look good and I feel Steph has certainly exceeded in all aspects...

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By Far the Best

Annette, Landsdale

Renting with Urban is so easy and efficient. I have experienced renting with 3 different companies and Urban are by far the best. Everything is very organised and if there is any maintenance required they...

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Stress Free Tenancy

Scott, Christine & Kobe

Thanks to Robyn & the team for a stress-free tenancy! Any issues are always dealt with in a professional, timely manner. Your friendly, easy-going approach to property management makes a world...

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Above and Beyond

Suzanne (Rental Owner)

Just wanted to say thank you for going above and beyond with our rental property over some very trying times. It is greatly appreciated and very reassuring when we live so far away that our property is...

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Professional & Ongoing Support

Tenant

Once again, sincere thanks to you as well as the Urban WA team for their professionalism, ongoing support, and quick response times as needed, during our term of tenancy at the rental, as well as...

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Prompt and Professional

M. Hill

Hello Erin, Thank you for the work you and your staff have done over the years. You have always acted promptly and professionally and have always provided quality tenants to rent the property to. I...

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Appreciated Expertise

Kerry

Dear Jo, Thank you so much for all your expertise in handling my property.  Very much appreciated. Love & hugs, Kerry

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Efficient and Professional

Rachel

Debra has been managing our properties for years.  So efficient and professional and always with a smile.  You couldn't ask for a better property manager.  If you're in the market for one,...

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Thank You!!!

Brian and Margaret

Dear Jo, We would like to thank you for all your hard work during our tenancy. Thanks again and regards, Brian and Margaret

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Outstanding Service

N Martinez

Hi Kerrie, I would like to take the opportunity to thank you for your outstanding service and professionalism as well as your promptitude in assisting with our situation. Once again thank you for...

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Heartfelt Thanks

Melissa

Good Evening Gillian,   I just wanted to send you an email to THANK YOU so much for ALL you have done for me and my girls. You have helped me in so many ways that you have no idea. ...

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Above and Beyond

Eamon & Kelly

Dear Stacey, On behalf of my wife and I, I just wanted to send you a quick email to express our appreciation for your assistance yesterday, and for your help over the past year. I'm not sure how many...

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By Far the Best

Marija

It's been our pleasure. We did consider not moving just so we wouldn't have to change property managers. Having dealt with property managers as a landlord and as a tenant you are by far the best we...

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Great Agent

D & J Lane

Thank you for your help, you have been a great agent to us and it was lovely to go through you and Urban WA Real Estate.

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Thank You!

V. Shah

Hi Debra, I just wanted to thank you for your help in finding suitable tenants. I've been wanting to call to thank you!

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Considerate Approach

A. Burton

Thank you for your efforts Jo, although it wasn't to be, I do appreciate your professionalism and considerate approach in helping me.  You are a wonderful agent with a heart for humanity and for this...

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Extremely Good

L. Smith

Thanks for everything by the way. We found you extremely good at getting issues rectified.

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Excellent Communication

Helen & John

Good Morning StewartJust a quick note to let you how pleased we have been with Jo Johnson our Property Manager for our rental in Yanchep. Jo has been excellent with her communication skills and...

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Follows Up

S. Lindsay

Hi Denise, please pass this along to the head of property management. We would like to say thank you for the post inspection follow up. Of the 3 previous agents we have never received any follow...

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So Lovely and Easy to Talk To

Aneri & Liam

You have been the best property manager. You have been so lovely and easy to talk to and deal with any issues we might have had regarding things in the house.

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FANTASTIC!

L. Renshaw

Thanks for everything. You've been great and helped us when we landed in Perth when we didn't know anything! You've been fantastic. We wish you all the best. :)  

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Absolutely Amazing

Richard, Butler

Kerri, you have been absolutely amazing and we can't praise or thank you enough for your help.

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Goes the Extra Mile

N & J Johnston, Yanchep

We would just like to say that we are very impressed by the way that you manage our property. You are very professional and always go that extra mile for us. We will be recommending you to all...

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Thank You So Much

Lana and Faith

Dear Jo, Thank you so much for everything you've done, helping us to be in the new place for Christmas and New Years.  We hope you've had a wonderful break and a great start to 2016.

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Over and Beyond

D & H Miles

You have been fabulous and go over and beyond your role.  We thank you so much for your commitments and support.

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A Real Asset

Sheryl, Tapping

We have been renting a property from your company for the past 18months and are just about to vacate the property. Maddie Zdun has been the property manager. Before we leave, I would like to take...

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Professional Approach

G Calautti

Lauren is our current property manager and we have been very impressed with her professional approach in her work ,we appreciate the efficient way she responses to our enquiries and concerns. ...

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Commended for Professionalism

S. Humble

Thank you so much for your prompt action regarding my query about the flyscreens and light bulbs. After contacting your office, I appreciate how you dealt with it. Thank you for all you have done...

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Extremely Professional

Guy & Revital

We were helped by Jo (while Debra is away) with our rental property. Jo was extremely professional and assured that the damages made by tenants will be fixed in very short time. There is still a...

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In Good Hands

Sharon, Tapping

I would just like to say thank you to Maddie who has been managing our properties for many years. I have recommended her to family and friends with confidence that their properties will be in good...

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Utmost Professional

Mr & Mrs Michael

Dear Mr Horsman As former long-term tenants of Urban WA Real Estate, we write to express our appreciation for the outstanding service provided by our property manager, Ms Jo Johnston. We were pleased...

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Breath of Fresh Air

Jade, Tapping

Thank you for your continuous support and professionalism – you have been a breath of fresh air for Trent and I.

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Strongly Recommended

Carl, Jindalee

Maddie has been managing my properties since 2011. As I am living overseas it is increasingly important to have a property manager whom I can trust and who looks after my properties as if it is her...

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Wonderful Job

Geoff, Baldivis

Thank you for looking after our property for us we think that your doing such a wonderful job for us and looking forward to working with you next year. 

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Absolute Gem

Natasha, Landsdale

You my amazing lady.... you are an absolute gem! Thank you so much for your time so far in sorting out these things! I am happy for contractors to contact me to get measurements and what ever they...

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Great Work

Natasha, Jindalee

Thank you for all your great work.  We also have a property in Hedland that is with an agent up there.  They could certainly do with a few tips from you guys!!

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Very Thankful

Claire, Tapping

Hope your well and thanks for all your help since you took over as property manager. I hope Urban WA appreciate how good you are at your job and also with the tenants. 

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Pleasure to Deal With

Monica, Pearsall

When I spoke to her, she spoke very highly of Rachel and I thought I would let you know.  Monica has said that she has been very happy with the service Rachel has offered and how she has managed...

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Really Appreciated

Peter, Baldivis

Many thanks for your efforts this year it has been really appreciated by Jude and myself.

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Quick Response

Kelly, Innaloo

Thank you! You’re so efficient in responding! We really struggled with our previous 3 property managers for this address, so we all really appreciate your hard work! Thanks Alison!

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Fantastic Job

Nathan, Innaloo

Thanks again. You're doing a fantastic job and I can't pass on my thanks enough!

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We Love Debra

Andrea, Clarkson

I also wanted to mention that Debra has done an outstanding job with this property. We've worked with a few different property managers in the years we have owned this house and I want to commend her work. ...

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Excellent Work

Tina, Hilton

Congratulations on your excellent work.  The property inspection photos were clear and well presented.  

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Could Not Be Happier

Tony, Tapping

We have had mixed feelings with urban over the years.  But now that Robyn has taken over our property, I could not be happier.  Attentive, precise and always contactable are some of the great...

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Fantastic Service

Rachel, Sinagra

 I've had nothing but the best professional management and fantastic service.  Debra Toperesu is fantastic if you're looking for a great property manager. You won't find better.

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Professional & Helpful

Rachel, Yanchep

Always a pleasure dealing with Jo Johnson.  Would go to her before anyone else with any property matters.  So professional, helpful and deals with queries quickly.

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So Easy to Deal With

Helen, Banksia Grove

Robyn is so easy to deal with. Always contactable and always follows up.  Nothing is too much trouble. Our property is in great hands.

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Market Leaders in Pricing

Sharnee, Ridgewood

Great to deal with, plus lower fees and less of them.  I shopped around and found they were the market leaders in pricing int he area and also more accommodating with meeting times, etc.

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Significant Increase in Just 2 Years

Y & S Talati, Manning

The value of our first property which we purchased through Peter Barwick increased significantly in just 2 years! As a result, we have gone ahead and purchased another property through Peter.  The...

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Stress Free Ownership

Caroline, Pearsall

We have been with Urban for over three years now and they have taken the stress out of owning a rental property. Lauren is absolutely wonderful in all that she does for us and would recommend this company...

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Very Easy Process

G & L Howarth, South Hedland

G'day Peter, hope this email finds you well.  Everything is going great with our two houses only because of jessica and Emilie and all their hard work has made the whole process very easy to keep...

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Can't Speak Highly Enough

B McKelvie, Karratha

Hi Peter, just wanted to touch base with you and say Happy New Year :-) and also to advise you what an absolute pleasure it has been dealing with you and your people in regard to our new houses. ...

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Infectious Passion

T Krispyn, Kalgoorlie

Peter, we would like to thank you for the opportunity of meeting you and discussing our investment strategies.  The infectious passion that you displayed for strategical investment via your company...

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